Last updated: 8 November 2026
What we do
Dobbs & Co. designs and supplies bespoke kitchen and fitted bedroom cabinetry and related products. We provide a free initial design and quotation, help you finalise your specification, and arrange delivery of your order.
What we don’t do
- We do not install kitchens or bedrooms, or carry out any building, plumbing, electrical or gas work.
- We do not have a showroom.
- We are not responsible for the work of fitters, builders or other trades you appoint.
Your responsibilities
Installation
You are responsible for arranging installation by a suitably competent fitter, joiner or builder. Your installer is responsible for the installation work, including fixings, scribing, adjustments and connection of any services.
Measurements
Designs and quotations are prepared from the measurements, plans and photographs you provide. Before you order, final site measurements must be taken and checked, ideally by your fitter. Bespoke items are produced to the dimensions you approve, so please check them carefully.
Approving your specification
We will send you a final specification setting out dimensions, products, finishes and price. Your order is placed only once you have approved it in writing. Please check every detail before approving, because changes after ordering may not be possible or may incur costs.
Delivery and checking your order
Please make sure there is suitable access and safe, dry storage for your cabinetry. Check your delivery promptly and tell us about any damage or missing items within 48 hours of delivery. Please don’t install any item you believe is damaged or incorrect.
Payment
A 50% deposit is payable when you approve your final specification and place your order. Production begins once the deposit has been received. The remaining balance is payable before delivery, and we’ll let you know when it is due.
Bespoke items and cancellations
Items made to your specification are excluded from the usual 14-day right to cancel under the Consumer Contracts Regulations. If you need to cancel after placing your order, please tell us in writing as soon as possible. If production hasn’t started, we’ll refund your deposit less any costs we’ve already incurred. Once production has started, your deposit is non-refundable and you may be asked to pay for work completed.
Any standard, non-bespoke items supplied separately can be cancelled within 14 days of delivery under the Consumer Contracts Regulations, provided they are returned unused and in their original condition.
Products, guarantees and lead times
Cabinets come with a 15-year warranty, and hinges, drawer boxes and runners with a lifetime guarantee, against defects in materials and manufacture. See our warranty page for full details. Construction, materials, finishes, lead times and the manufacturer warranties on doors, worktops and appliances depend on the range you choose and are confirmed in your quotation. Your statutory rights under the Consumer Rights Act 2015 are not affected.
Questions
If anything is unclear, please get in touch before ordering. We’re happy to talk it through with you and your fitter.